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Demystifying Market Research To help demystify the market research and insights industry, we've started collecting the most frequently asked questions by students and young professionals in order to create more clarity around our industry. Falling into Insights A conversation about breaking into the MRX field. Click HERE To Learn More About the Speakers and Panel Members Learn more about MRX Explore Submit your own question Learn Question: What are all the roles in market research? Answer: Honestly, there are more roles than we have room to answer on this page. Take a look. However, we've written up descriptions for some of the more popular roles in Market Research below and provided a few links for you to explore on your own. First Hand Knowledge: Once you're done exploring, visit our Community Pillar to hear from market researchers themselves what they love about their careers. Qualitative Moderator Moderators are known for being the chattier, more colorful versions of researchers as their jobs, quite literally, depend on the conversations they have with others. Qualitative moderators typically lead one-on-one interviews or large focus group conversations to understand how people interact with brands and why. This method of research is used to gain deeper insights on the psychology of consumers in order to link that information to how they interact with their brand world. To get this right, Qualitative moderators often ask larger, loftier questions in order to paint a fuller, more comprehensive picture of the world and lives of the respondents they are able to speak with. Learn More Learn More Project Field Coordinator Think of this role as the glue that holds a project together. A Field Coordinator typically oversees the costs, logistics & planning of different qualitative or quantitative research projects, both globally and domestically. Their roles may include many tasks including identifying they right types of consumers the research should be focusing on, managing vendors or panel sample, creating comprehensive price elements, running the financial aspects of projects, and coordinating projects as they are won. Coordinators play crucial roles in the organization by ensuring the projects that come in are run smoothly and at a profit. Learn More Learn More Brand Strategist Similar to a Consumer Insights Strategist only their responsibilities also include developing strategies that enhance that brand itself to ensure it is easily recognized in its category and remains relevant for consumers over time. Sometimes brand strategy is only about building the brand identity which may include what the brand stands for, what it looks and sounds like and how it's meant to be perceived by others who see it. Or, sometimes brand strategy is also about creating the central idea from which ads, commercials and marketing campaigns are meant to come from. No matter the scenario, brand strategists must be able to take the data and insights they learn about consumers, culture and the marketplace to create a strategic plan to achieve specific goals for the brands they work with. Learn More Learn More Semiotician Someone who takes the theories from the field of semiotics and applies it to how consumers assign meaning to the signs, shapes, symbols and messages they receive from brands. Semioticians use their ability to break down signs and symbols to determine how brands can more effectively resonate with consumers while remaining culturally relevant. To do this effectively, semioticians must be able to stay in touch with culture at all times. They have to be well informed with the things happening in their countries- from politics to pop culture. And, more than anything, they have to love advertising and branding. Learn More Learn More Quantitative Analyst Analyze large quantities of numbers and data in order to extract insights in away that quantifies, measures or validates specific insights that brands need before making key decisions. In market research, Quantitative Analyst are the ones who build the surveys that companies make and distribute on their behalf. Their interaction with respondents is limited as they only see finished survey answers. Unlike qual, Quantitative Analysts often deal with large sets of data because the surveys they create are often meant for hundreds and thousands of people to take them. Because of this, Quantitative Analysts have to understand how shifts in demographics and identity labels (gender, ethnicity, age, etc.) may or may not impact their work. Learn More Learn More UX Researcher UX is short for "user experience". This role is all about how people navigate the internet and the ease at which they are able to do so. UX researchers work to create the best possible experience for the users of a website, or digital platform by researching user behavior and analyzing design elements to make the experience more intuitive and seamless. Learn More Learn More Cultural Strategist Very similar to a brand strategist only this person creates strategy with state of culture in mind. Essentially he/she is tapped in to culture at all times and uses this to inform how clients should go to market vs. only relying consumer data and competitor trends. Because of their relationship with culture, the role of Semiotician also sometimes falls beneath this practice area. This practice area is not to be confused with a "Multicultural Strategist" which is a different role all together. Click the links to lean more. Learn More Learn More Design Strategist Born from the newest fields of design thinking, design strategy is a combination of insights, brand strategy, and, where applicable, UX design. While the utility of this career role is still being explored and understood, overall, a design strategist is needed to ensure that the products companies build, the spaces we create and the way we manage our organizations are, at their core, centered around the way consumers will use and interact with them. Learn More Learn More Statistician Similar to Quantitative Analysts, Statisticians play a big role in understanding data through numbers. However, what makes them unique is that they can apply statistical methods and modeling to real-world problems to help brands understand consumers and, in some cases create predictive factors and correlation models to increase the likelihood of sales. Essentially, their ability to understand numbers means that they can track trends in consumer and purchasing behavior to create new tools for brands to rely on when building new go-to-market strategies. Learn More Learn More Consumer Insights Strategist Use the insights gained from different research methods (qual, quant, social listening and more) to create strategies that appeal to a brand’s target audience. This also means that a consumer insights strategist must be proficient in at least one research method. Typically, a Consumer Insights Strategist has to know how to take the outputs from the data and insights they receive and create a story for brands to better understand the consumers they spoke with. Essentially, a good strategist is a great storyteller. They know how to pull the most important pieces of information to the front- information that helps clients gain clarity and understand the world of their consumers with more depth. Finally, strategists identify the steps required to ensure clients know how to connect with their audience, authentically. Learn More Learn More Multicultural Strategist Someone who dedicates their research to BIPOC populations and becomes an expert in the behaviors, habits and trends in multicultural groups and audiences. A Multicultural Strategist can exist across various research specialty areas (qual, quant, stats, strategy, etc...) and uses their skillsets to tell the stories of consumers of color, how they interact with different brands, products an services and why. Learn More Learn More Have Questions You'd Like to ask? Submit them here: Email Area of Inquiry What would you like to know? Anything Else? Submit Thanks for your Question! Are you a Market Research Professional who wants to provide answers to some of our inbound questions? We are always looking for fresh perspectives. Let us know here. Submit A Question

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TOOLS & RESOURCES Knowledge & information for insights professionals seeking new diversity solutions. Visit our FAQ page for more. Inclusive Research Standards An IIC Lunch & Learn Session For Market Research Professionals Learn More Download Empower Yourself Follow our guidelines to ensure success as you navigate your career in the research & insights industry. View More Download Inclusive Research Standards Changing The Rules Of Sampling In The New Identity Economy in partnership with Lucid & Thinknow. View More Download Attracting BIPOC Talent Download our tips and insights for free! View More

INITIATIVES BY INSIGHTS IN COLOR Tools, resources and events designed to ensure a more inclusive market research industry. About Us Welcome Researcher Gallery Wall THE GALLERY WALL Join IICs growing gallery of Researchers of color. If you're a freelancer, be sure to join the freelancer database. Inclusive Research Standards Guidelines on Capturing Identity in Research IIC Forward Live feedback consultations for your research needs. Data is Beautiful A new way to share data and insights stories. Submit a Story | See the Storie s IIC IN PERSON IIC goes on the road in 2022. Click here to learn more about our commitment to creating community this year. IIC Interactive Lounges 2022 Coming to a research & insights conference near you IIC & Friends NYC 2022 Teaming up with Mimconnect, ThinkNow Research, AdThrill & More! Up IIC Career Corner Post A Role | Explore Job Board Insights Inside Sessions BIPOC Researcher Check List Empowering Researchers Navigating New Job Opportunities IIC Touchpoint Map IIC x Ahzul x Public Service Contribute Assist in IIC's Efforts Diversity Sense Check Tool About Us (Home) Contact Us Demystifying Market Research Frequently Asked Questions IIC in Action See what events & initiatives IIC are coming up

IIC & Friends NYC In Partnership with Toasted Life Sponsored by Forward & C-Space Can you make it? Details Gallery DETAILS: WHY to align with our pillar centering on creating a greater sense of connectivity through community , we will be going to meet our members in person. WHAT IIC will host an intimate event for members of the community and our supportive allies! WHO check out some of the friends who will be joining us below! DATE: Wednesday, 6/8 New York Location: Sentry Flatiron (located in the Henri hotel) Register The Sentry Penthouse Lounge & Bar 1/1 Sponsored by Forward is an insights-driven brand consultancy based in New York City. We’re qualitative researchers, cultural thinkers, and brand and business strategists, working to implement empathetic, future-facing strategies for our (mostly) corporate clients. We work on engaging briefs spanning all kinds of questions about people and culture, from an exciting client roster that includes Jordan, Nike, Spotify, L'Oréal, PepsiCo, YouTube, Disney, and more. Learn More Our clients call us their customer agency. We create rapid insight and business change, putting customers at the heart of companies and solving problems from the customer’s perspective. We keep our clients relevant by building real, ongoing relationships with customers that in turn help them deliver superior experiences, launch successful products and build loyalty. Our customized approaches are tailored to specific business needs and include online insight communities, immersive storytelling, data and analytics, activation events, innovation projects and business consulting. We do this for many of the world’s best-known brands – like Bose, Walmart, Jaguar Land Rover, Mars, Samsung, IKEA and more – to create “Customer Inspired Growth”. Learn More Friends Our Friends AdThrill is an HBCU focused ad and insights platform dedicated to better connecting brands with multicultural audiences. Best known to HBCU students as the “World’s Easiest Side Hustle”, AdThrill pays college students to watch and rate ads online for the purpose of providing brands on-demand focus groups of these coveted audiences. AdThrill also works with brands to connect with HBCU student through on-campus activations via its Brand Marketing and Brand Ambassador programs. Highlight is a venture-backed, woman and minority-owned in-home product testing platform. The agile IHUT platform streamlines everything from recruit to data set, including all the logistics of getting your product to your target customers. Whether you’re targeting cat-owning millennials or retinol-using women over 50 in California, with Highlight you can get projects moving with just a few clicks and receive insights in weeks. Book a demo with us here. A key IIC partner, Mimconnect is a diversity consultancy helping companies recruit, retain, and develop diverse talent. Mimconnect works with a variety of companies from Fortune 500 to startups and nonprofits, and offers a variety of services and partnership levels designed to help an organization accomplish their DEI goals. ThinkNow enables companies and government agencies to discover the cultural drivers that influence consumer decisions. We provide insight solutions to help organizations thrive in a changing demographic environment. ThinkNow also owns and operates one of the largest and most representative Hispanic online panels in the industry, DigaYGane.com, which is used to service our own research as well as provide samples to the leading market research companies in the world.

Employer Accountability Pledge Everything we do is rooted in intentional disruption - we believe the system is broken, and that there is a need to change the industry from the inside out. Your role within your organization can be a key driver in helping us change the industry for the better. I've Already Signed This As leaders and/or hiring managers, your input and guidance are critical in ensuring that diversity & inclusion remain integral to how the research and insights industry operates. In order for research to truly impact the lives of consumers, there is a need for it to be representative in nature. The effort to achieve representative and impactful outputs starts with you. The only way to foster equality in representation is to ensure a diverse pipeline of talent and a way to support that talent with an inclusive workplace culture built with the needs of bipoc talent in mind. This pledge is the first step of many to ensure the right kind of change is seen in our industry. 1. MAKE A COMMITMENT TO CHANGE Insights in Color is providing access to diverse research and insights talent. In exchange, we are asking that companies accessing this space to be aligned with IIC’s call to action: 2. CALL TO ACTION Insights in Color is asking organizations wishing to align themselves with our initiative to join our mission of disrupting the status quo regarding recruiting, hiring and retaining diverse talent in the research and insights field. IIC does not believe in “participation awards” when it comes to implementing real change around diversity and inclusion. By committing to this pledge, we hope that it will serve as a catalyst for you to continue the conversation around diversity and inclusion within the research and insights space at the highest levels of your organization. The IIC Employer Accountability Pledge We pledge to check our biases and assumptions at the door, question what we think we know, and leave room, space and grace to admit that there are things that we may not fully understand. We understand that until we do this, and step away from, and outside of our “normative ways of thinking” that the market research system and our hiring and retention processes will remain broken and ill-equipped to welcome and create space for future BIPOC researchers in our industry. We pledge to do the work that is necessary to continue making our work environments safe spaces to have the necessary, complex, and sometimes difficult, conversations about diversity and inclusion. We will commit to creating a work environment that has the necessary tools, resources, education and mentorship parameters needed to keep BIPOC researchers fully supported and engaged in this space for the long term. We pledge to keep the pipeline of diverse candidates for our organization full and ongoing at all levels, with the right measurement tools to monitor progress and success in these spaces. We recognize that creating truly inclusive environments requires on-going work, substantial budget, and resources to sustain them and how they evolve overtime. Because of this we will commit to ensuring that these areas are always considered and highly prioritized within our organization. We will continue to rethink our traditional ways of working by finding inspiration from other brands and companies seeking to do the same, and then augmenting those outputs in a better, fresher, more provocative way that truly incites change and action within our industry. Company Name Email I PLEDGE TO USE MY POSITION IN MY COMPANY AS ONE THAT INCITES CHANGE AND IS COMMITTED TO DISRUPTING THE STATUS QUO WHEN IT COMES TO HOW WE RECRUIT, HIRE AND RETAIN BIPOC TALENT IN THE RESEARCH AND INSIGHTS INDUSTRY I AGREE TO BE HELD ACCOUNTABLE FOR MY ACTIONS AND/OR THE ACTIONS OF MY COMPANY BY SHOWING PROOF OF OUR EFFORTS TO UPHOLD, SUPPORT AND CONTRIBUTE TO NEW AND MEANINGFULLY IMPACTFUL DIVERSITY & INCLUSION TACTICS THAT POSITIVELY IMPACT AND CHANGE IN OUR INDUSTRY First Name Last Name Your Signature Clear Submit

< Back This is a Title 01 This is placeholder text. To change this content, double-click on the element and click Change Content. This is placeholder text. To change this content, double-click on the element and click Change Content. Want to view and manage all your collections? Click on the Content Manager button in the Add panel on the left. Here, you can make changes to your content, add new fields, create dynamic pages and more. You can create as many collections as you need. Your collection is already set up for you with fields and content. Add your own, or import content from a CSV file. Add fields for any type of content you want to display, such as rich text, images, videos and more. You can also collect and store information from your site visitors using input elements like custom forms and fields. Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. Preview your site to check that all your elements are displaying content from the right collection fields. Previous Next

A BIPOC Researcher Checklist Given the increased need for BIPOC researchers, Insights in Color wanted to provide a way to empower prospects, candidates and job seekers with a list of factors to consider when navigating new job opportunities. This list is meant to: 1. Establish a foundational set of factors for BIPOC research and insights professionals to consider when seeking or transferring to a new role. 2. Provide a comprehensive way for researchers of color to examine how the outward facing statements made by a company may or may not match their actions or efforts especially when it comes to diversity and inclusion. 3. Arm BIPOC researchers with the right consideration tools to make better, well-informed judgement calls on the companies & departments seeking our unique talents and expertise. It was created for: CANDIDATES SEEKING NEW ROLES This list is meant to empower you to ask the right questions during the interview process or to at least be on the look-out for specific cues and codes on how welcoming/ inclusive your experience will be should you be asked to join a company or research request. RESEARCHERS EXPANDING INTO DE+I FUNCTIONS This list is meant to encourage you to properly vet & examine the origins of the need and to guage your current company’s vision and commitment to the space, and the extent to which your efforts will be successful. Free Download

Where are all the Men? A conversation on the missing BIPOC men segment in market research, sponsored by Suzy. To learn more about why this is so important visit our "Where are all the Men?" Data is Beautiful Story . Insights Inside Session #2 WHERE ARE ALL THE MEN? November 3, 2021 WHAT IS IT? A conversation with men in the MRX space about the importance of BIPOC men in the research and insights space. WHO’S IT FOR: Everyone! HOW LONG IS IT? 1 hour WHO WILL BE SPEAKING? See speakers and moderators below! SPEAKERS DAN RAMIREZ - VP PRODUCT STRATEGY AND SOLUTIONS AT SUZY With a long career in building and developing data and measurement products while at Microsoft, Yahoo, global media agencies, and Tech Startups. Dan has helped productize Ideas and solutions on a global scale, including proprietary behavioral segmentation and quantitative research measurement. ANTWOINE FLOWERS - SR. DATA SCIENTIST AT GOOGLE Antwoine is a senior data scientist with 5+ years experience across the biomedical, financial, and technology sectors, his area of expertise is experimentation and measurement of user trends across technology platforms. He hails from the south side of Chicago, Illinois and is a graduate of Tuskegee University, a historically Black College. Currently, he is excited about entering the crypto currency industry and pioneering research within this emerging market. ANDY MONZON - AD PROJECT MANAGEMENT AT EGG STRATEGY Andy is an Associate Director in Project Management at Egg Strategy, a global strategy and innovation agency, inspiring true paths forward for leading CPG, Health and Lifestyle brands. He got his start in the industry 10 years ago, first a telephone recruiter, then as a facility/project manager before making the transition to the agency side. His previous agency experience includes stints at The Sound, Flamingo and Kantar. When not writing screeners or managing recruits, Andy spends a lot of his time working on Egg’s DE&I goals, as well as co-leading the agency’s internal Multicultural Team. He’s of Latinx heritage (via El Salvador), an avid Seinfeld fan, coin collector, sneakerhead and supporter of most NY-area sports teams (Giants, Yankees, Knicks and Devils). MICHAEL CORREA - SR. USER RESEARCHER AT WARNER MEDIA Born and raised in the midwest, Michael has received a bachelor of science in Psychology at Illinois Institute of Technology and a master of science in Human-Computer Interaction from DePaul University. He has worked as a mixed-methods user researcher across industries, including entertainment, medical devices, packaging, and defense. Currently resides in the greater Seattle area working as a Senior User Researcher at Warner Media. An accessibility advocate, he works to provide improved research methods to engage audience segments with accessibility needs.

IIC Researcher Gallery Wall THE FIRST EVER PHOTO GALLERY OF MARKET RESEARCHERS OF COLOR Insights in Color is bringing researchers of color into one place to build a new kind of virtual researcher community online. This gallery is meant to create visibility for researchers of color, push the envelope on re-imagining what a researcher looks like and serve as a platform where BIPOC research practitioners can find each other and build a one-of--a-kind connected network. If you are a research or insights practitioner of color, we'd love to add you to our gallery! How to join the Gallery Wall Fill out the form below Submit a picture your grandmother would be proud of. Wait 1-2 weeks to find your picture in our gallery Criteria: The image you select should be of you doing fun, everyday, non-research things. No professional head-shots please- we take people as they are here. Selfies encouraged. Be your most authentic self. All submissions are final and can not be revised. Join the Gallery First Name Email Last Name Job Title [optional] Please provide ONE link that you'd like your image to connect prospective viewers to. This can be a link to your Linkedin page, your personal website or portfolio. [links will not be able to be changed once submitted] INCLUDE HTTP:// Link Practice Area (no more than 2) Qualitative Quantitative Qual & Quant UX Research Semiotics Brand Insights & Strategy Digital Insights & Strategy Multicultural Insights & Strategy Social Listening Insights Wizard (Essentially you do a bit of everything) Consumer Insights Data Analytics Other: Other Are you a freelancer or independent consultant? Would you like your information to be added to a networking spreadsheet featuring other minorities in research which will be distributed to everyone who signs up for IIC? Please upload a HI-RES picture of yourself. No corporate head shots please! We want to see you in your best, most fun, most fly, most authentic self! A picture that would put a smile on your grandmother's face. [please note, images will only be uploaded once, so make sure these are the pictures you really want others to see] Fun Picture Submission Upload File Upload supported file (Max 15MB) TERMS & CONDITIONS By submitting your information and image for the IIC platform, you agree to allow Insights in Color to use your likeness and information provided (first name, last name, title, research practice area, respective link & picture) on the IIC website for any content referring to "researchers gallery page" or networking documents to be released afterwards, unless otherwise noted, without any further permission from, or payment or attribution to you. Furthermore, by submitting information to this platform, you attest that you are at least 18 years old, a market researcher of color (Black, African American, Hispanic/Latinx, Asian, Biracial etc.), and that you own and control all rights to the images and information you've provided. For questions about the use of your information please email info@insightsincolor.com . * I accept all above stated terms & conditions Subscribe me to IIC Updates (optional) Submit Welcome to the Community! Check back in 1-2 weeks to find yourself in the gallery!

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